Privacy Policy

Falcon Network Solutions ("Falcon Network Solutions," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://falconns.com, contact us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

• Full name

• Company name

• Email address

• Mobile or telephone number

• Mailing address

• Information submitted through contact forms

• Information provided when requesting support, services, or a quote

• Any additional information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Website usage information

• Date and time of visits

• Referring websites

How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide managed IT services

• Deliver technical support

• Schedule appointments

• Prepare proposals and quotations

• Communicate regarding existing services

• Improve our website and customer experience

• Protect against fraud and unauthorized activity

• Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Enhance website security

We may also use analytics services such as Google Analytics or similar tools to understand how visitors interact with our website.

You may disable cookies through your browser settings, although doing so may limit certain website functionality.

Information Sharing

Falcon Network Solutions respects your privacy.

We do not sell, rent, or share consumer personal information with third parties or affiliates for marketing or lead generation purposes. This includes mobile phone numbers and other personal contact information.

We may share information only in the following circumstances:

• With trusted vendors or service providers who perform services on our behalf, including website hosting, cloud services, email delivery, cybersecurity, payment processing, and SMS delivery.

• When required by law, court order, or legal process.

• To protect the rights, property, or safety of Falcon Network Solutions, our customers, or others.

All service providers are required to safeguard your information and may only use it to provide services on our behalf.

SMS Communications

If you provide your mobile phone number, you may receive SMS messages from Falcon Network Solutions regarding:

• Appointment reminders

• Service updates

• Technical support

• Account notifications

• Responses to your requests

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us using the information below.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Falcon Network Solutions does not share, sell, rent, or disclose consumer personal information, including mobile phone numbers, to third parties or affiliates for marketing or lead generation purposes.

SMS opt-in data, text messaging originator information, and consent records are not shared with any third parties except vendors and service providers that support the delivery of SMS communications (such as messaging platforms, mobile carriers, and SMS aggregators) or when required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Your Privacy Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information where permitted by law

• Opt out of marketing communications

To submit a request, please contact us using the information below.

Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Falcon Network Solutions

Website: https://falconns.com

Email: info@falconns.com

Phone: 708-630-1700